Greek Poke Shop

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Terms and Conditions

Welcome to Greek Poke Shop! By accessing or using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase or using our platform. If you do not agree with these terms, please do not use our services.

1. Use of Website & Services

You must be at least 18 years old or have permission from a legal guardian to use our site.
You agree not to use our website for any illegal or unauthorized purpose.

2. Product Availability & Pricing

All prices are listed in [currency] and are subject to change without notice.
We reserve the right to limit product availability or discontinue items at any time.

3. Orders & Payments

By placing an order, you agree to provide accurate billing and shipping information.
Payments are processed securely through third-party payment providers, and we do not store your payment details.

4. Shipping & Delivery

We strive to ship orders promptly, but delivery times may vary based on location and carrier delays.
Greek Poke Shop is not responsible for lost, stolen, or delayed shipments once they have been handed over to the carrier.

6. Intellectual Property

All content on our website, including logos, images, and product descriptions, is owned by Greek Poke Shop and may not be used without permission.

7. Limitation of Liability

Greek Poke Shop is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
We do not guarantee the accuracy of third-party product descriptions or listings.

8. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time.
Continued use of our services after changes are posted constitutes acceptance of the revised terms.

Return and Refund Policy

At Greek Poke Shop, customer satisfaction is our top priority. We strive to provide high-quality products and a reliable shopping experience. If you are not completely satisfied with your purchase, please review our return and refund policy below.

1. Eligibility for Returns

We accept returns under the following conditions:

The item must be unused, unopened, and in its original packaging.
Return requests must be made within 7 days of receiving your order.
Proof of purchase (receipt or order confirmation) is required.

2. Non-Returnable Items

Certain items cannot be returned, including:

Opened or damaged trading card packs, booster boxes, or sealed products.
Single cards or graded cards.
Clearance or discounted items (final sale).
Gift cards and promotional items.

3. Return Process

To initiate a return, follow these steps:

Contact us at niko@greekpokeshop.com with your order number and reason for return.
Wait for approval – We will review your request and provide return instructions if eligible.
Ship the item – You are responsible for return shipping costs unless the item is defective or incorrect.

4. Refunds

Once we receive and inspect your returned item, we will process your refund.
Approved refunds will be issued to the original payment method within 7 business days.
Shipping fees are non-refundable unless the return is due to our error.

5. Exchanges

We only replace items if they are defective or damaged upon arrival.
To request an exchange, contact us within 7 days of receiving your order.

6. Damaged or Incorrect Orders

If you receive a damaged or incorrect item:

Report the issue within 7 days of delivery with photos of the product and packaging.
We will provide a replacement or refund at no additional cost.

7. Cancellations

Orders can be canceled within 24 hours of purchase if they have not been shipped.
Once an order is processed, it cannot be canceled.